Keynomics Announces Real World Audio Module that Improves Call Quality and Decreases Call Duration in Call Centers (PR Web)
Keynomics Announces Real World Audio Module that Improves Call Quality and Decreases Call Duration in Call Centers (PR Web)
Keynomics released a new training module today called KeyAudio that takes advantage of improved keyboard skills by introducing a Real World Audio Application that positively impacts Call Quality and Call Duration in Call Centers. KeyAudio offers audio streams similar to the types of data that call center agents usually deal with such as names, addresses, account numbers and credit card numbers.